Frequently Asked Questions

If I buy the digital download, can I print it myself?

Yes, you can print a copy of the digital download version if you prefer to write on hardcopy. However, keep in mind that the book is 190+ pages long with full colour pages so that may be a lot to print out at work :) It might be worthwhile ordering a hardcopy so all the printing and binding is done for you.

When will I receive my order?

Digital Download

You will receive a link to download the digital copy of the book instantly after purchase. Check your junk mail in case the email ends up there. If you haven't received your link after an hour, send us an email: [email protected]

Hardcover Print

All of the hardcover prints are done in-house in Melbourne, Australia. We aim to dispatch your book in 1-2 business days (usually the same day if ordered by 11am) and we offer FREE STANDARD SHIPPING within Australia - so metro orders should be received within 3-5 business days. Check the Australia Post Shipping Calculator from Melbourne to you. You also have the option to upgrade to Express Post for a flat $9.99 and shipping times to metro areas are 1-3 business days.

All international shipping is a flat rate AUD$29 and shipping times are 7-30 days.

Bundle Orders

If you purchase both a hardcover book and a digital download, you will receive the digital download link instantly after purchase and your book will shipped as per above.

What is your refund policy?

We want you to feel good about every purchase with us! Here's how we handle returns and refunds.

Physical Products (e.g. Books, Workbooks)

We offer a 30-day happiness guarantee on all physical items.

If your product arrives damaged, defective, or not what you expected: Email us within 30 days of receiving your order at [email protected]

Include your order number and a photo of the item. We’ll either offer a replacement or refund, your choice!

Please note: We do not accept returns for change of mind, and customers are responsible for return shipping unless the item was faulty.

Digital Products (eBooks, Workbooks, Downloads)

Due to the nature of digital products, all sales are final. We don’t offer refunds for digital items once they’ve been downloaded or accessed. However, if you have feedback or something didn’t meet your expectations, please email us, we genuinely care and want to make things right if we can. If you have any issues, we’re here to help, just reach out.

How do I access my 3-month free access to the Flourish Société Membership?

You will receive instructions and the access code to activate your FREE 3-month access pass to the Flourish Société Member's Area in the Unapologetically Me book (both physical and digital versions).